FAQs
ORDERING
You can reach our Customer care team on +91 70280 53737.
Absolutely! Our customer care team is happy to assist you with your order on +91 70280 53737 from 10:00 AM to 7:00 PM IST.
No, you do not need to sign up to place an order. You can check out as a guest.
We will send you tracking details once your order is dispatched.
SHIPPING & DELIVERY
For domestic orders, we accept “all credit or debit cards, net banking, Razorpay and UPI For International orders, you can choose to pay with debit and credit cards (including MasterCard, Visa and American Express), PayPal and Stripe
Yes, we offer Cash on Delivery (COD) for orders within India. Customers are required to pay 33% of the order value upon order confirmation, and the remaining balance will be collected at the time of delivery.
Please see our Shipping policy
Unfortunately, once your orders are placed, we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (If it does not fall under the free shipping criteria).
Yes, you can request a change of shipping address by contacting us at +91 77670 24333. If your order has not been dispatched yet, we will update the address accordingly.
Yes, we ship worldwide.Please do note that international taxes and duties will need to be paid directly by the recipient to the shipping partner on delivery of the order. Also, the shipping would be charged if applicable
No. You will need to place separate orders for different shipping addresses.
RETURNS & EXCHANGES
Please see our Return & Exchange policy.
PRODUCTS
Customers are requested to check the size chart before adding any product to their cart.
We are unable to assist in cases where an incorrect size has been ordered. However, if there is
a genuine fit issue with the correct size, we will be happy to help.
Both the return shipping and the shipping of the replacement will need to be covered by the
customer.
For any sizing guidance before placing your order, feel free to reach out at +91 77670 24333
Click on ‘Size guide’ on the product page to view our conversion chart.

(Hindi: joining together) Jod is our conscious design initiative that transforms cutting room waste into one-of-a-kind garments. Each piece is thoughtfully constructed using leftover fabrics and materials from our studio, celebrating mindful craftsmanship and circular design.
No two Jod pieces are ever exactly alike. Our unique process ensures that while the fabric placement and design will be similar, it will not be identical. Each piece is created using stretch fabrics of similar types, weights, and within the same colour palette, making your garment truly one of a kind.
Jod pieces are made from 100% pre-consumer cutting room scraps, design room waste, and leftover materials. These include excess fabrics, wrong colour dyes, design discards, and miscuts — materials that would otherwise end up in landfills.
No, all materials used in Jod pieces are new and have never been worn. We reuse only unused scraps, surplus fabrics and side cuttings directly from the design and cutting process to promote a circular economy without compromising quality.

(Hindi: protection) Through curate, we present sarees chosen with care, for their weave, story, and elegance.
We ensure that every product on our website is thoroughly detailed, from multiple images to the specifics of the fabric, embroidery, and design elements used. You’ll also find measurements, fibre types, and styling tips to help you envision the piece in your wardrobe.
Should you have additional questions or need personalised assistance, our styling and service team is available on WhatsApp or by calling +91-70280 53737 / + 91 776702333. We’re happy to help you with any further information!
Our product images are carefully shot in natural or ideal lighting to capture the true essence of our fabrics, particularly the rich texture of silk. The nature of silk fibres means they reflect light beautifully, so we take special care to ensure the colours shown on the website are as accurate as possible.
If you’d like to see additional photos in different lighting or settings, feel free to reach out to us via WhatsApp at +91-7767024333, email at connect@priyankaraajiv.com. We will gladly share more images with you. However, please keep in mind that lighting or camera settings on your phone or monitor may slightly affect colour accuracy.
The zari we use is fine and authentic — never imitation or plastic.
Each Priyanka Raajiv creation is crafted with utmost care and passion, so we recommend treating your garment with love and attention. To maintain its beauty and longevity, please follow these care instructions:
- Dry clean only
- Air the textile regularly
- Store the garment in a muslin cloth away from sunlight
- Iron on the reverse side
- Change the folds regularly or keep the products as a roll
- Avoid coming in contact with liquids, especially perfumes
By following these guidelines, your garment will stay as stunning as the day you received it.
If a product is out of stock or missing from the website, it is most likely sold out. Please feel free to contact our customer care team. We may have similar products (in colour or design) ready, but not yet uploaded due to pending photoshoots. Our team will update you via email and assist you with placing your order.
Yes, we often have similar products in terms of colour or design that may not yet be listed online. Our customer care team will be happy to share available options with you upon request. You can reach us at +91 77670 24333.

(Hindi: form) Conserve is our dedicated restoration service focused on reviving and preserving cherished heirloom textiles and sentimental pieces.
Roop sarees are not available for sale. They are the client's sarees that we conserve and restore as part of our commitment to preserving sentimental and heirloom pieces.